Kara is the Customer Consultant Manager. She takes on all new customer calls providing insurance program reviews giving knowledge to customers so they can make decisions that they think are best. She realizes that everyone is unique and customizes each person’s program to fit their needs. She manages the service department and ensures that service is unlike you have ever experienced from an independent insurance agency. She started working for Penwell in August of 2019 after being home with her daughter for 10 years. She has a passion for people and learning new things. Kara also has a passion for cake decorating and enjoys making cakes in her spare time. Some of Kara’s other favorite things to do outside of work are hanging with her daughter, husband and pets, being outside and boating.