Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • Jamie Perez Profile Image
    5 stars!
  • Matthew E. Parrott Profile Image
    Five stars!
  • ibrahim khan Profile Image
    Awesome people and staff.

    “Awesome people and staff.Kristina is amazing!”

  • Sanam Shroff Profile Image
    She always puts customers first with superior customer service...

    “Kris is a wonderful agent we’ve worked with. She has an extensive background in insurance, hence our trust in her to find us the appropriate home owners policy. She always puts customers first with superior customer service and listens to customer needs with an attentive ear and honest demeanor. We couldn’t imagine working with anyone else! Would highly recommend!

  • Bill Bush Profile Image
    I have been extremely pleased with Penwell Insurance.

    “In preparing to relocate from another state to Indiana I contacted Penwell Insurance since I already used Erie Insurance. Heather was very helpful and thorough in analyzing my current coverage and getting prepared to transfer my coverage. She stayed on top of my home purchase, working with my realtor and the title company to have my homeowners policy in place before closing. Once I actually move I will finish transferring my other policies.

    I have been extremely pleased with Penwell Insurance. They have been easy to work with and always pleasant and personable.”

  • Raymond M. Adler Profile Image
    Great people to work with! Always on time with a good product.
  • Scott Grimes Profile Image
    Super people, super service, highly knowledgable staff!

    “Super people, super service, highly knowledgable staff!
    5 stars”

  • Penni Glover Spencer Profile Image
    They go above and beyond.

    “Great prices and they don’t hound you about getting more insurance. Everyone is always so helpful and nice when you call in. They go above and beyond. I have been with Penwell insurance for almost 10 years and I wouldn’t go anywhere else.”

  • Debbie Randall Ahern Profile Image
    I highly recommend Penwell Insurance and its team members!

    “5 stars

    I highly recommend Penwell Insurance and its team members! Every time we need assistance, they respond promptly and professionally and they provide excellent service. I feel like they truly care about us instead of making us feel like just another number as many of the large insurance companies did in the past. They are also well versed in finding the best insurance rates available through many sources. Thank you, Craig and team!!”

  • Scott Emch Profile Image
    They have saved us quite a bit of money.

    “Very Good personal service – really nice people to work with!
    Also competitive rates. They have saved us quite a bit of money.”