Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- Awesome people and staff.Kristina is amazing!ibrahim k., Carmel, Indiana
- WPThe staff at Penwell Insurance are courteous and handled our recent claim...Will P., Carmel, Indiana
“The staff at Penwell Insurance are courteous and handled our recent claim extremely fast. I couldn’t ask for a better insurance agency.”
- Not pushy and always answers questions quicklyJeremiah S., Carmel, Indiana
- MPAlways there ready to help, had a fire awhile ago and Penwell Insurance was...Maureen P., Carmel, Indiana
“Always there ready to help, had a fire awhile ago and Penwell Insurance was always available to answer any questions I might have had.”
- MRAny time I have a question regarding my policy on our car or home, the agents...Melissa R., Carmel, Indiana
“Any time I have a question regarding my policy on our car or home, the agents at Penwell Insurance get back with me right away! Professional and friendly team!”
- Great people to work with! Always on time with a good product.Raymond M., Carmel, IN
- Super people, super service, highly knowledgable staff!Scott G., Carmel, IN
“Super people, super service, highly knowledgable staff!
5 stars” - They go above and beyond.Penni G., Carmel, IN
“Great prices and they don’t hound you about getting more insurance. Everyone is always so helpful and nice when you call in. They go above and beyond. I have been with Penwell insurance for almost 10 years and I wouldn’t go anywhere else.”
- I highly recommend Penwell Insurance and its team members!Debbie R., Carmel, IN
“5 stars
I highly recommend Penwell Insurance and its team members! Every time we need assistance, they respond promptly and professionally and they provide excellent service. I feel like they truly care about us instead of making us feel like just another number as many of the large insurance companies did in the past. They are also well versed in finding the best insurance rates available through many sources. Thank you, Craig and team!!”
- They have saved us quite a bit of money.Scott E., Carmel, IN
“Very Good personal service – really nice people to work with!
Also competitive rates. They have saved us quite a bit of money.” - MBMichael B., Cicero, Indiana
“Penwell has been wonderful to work with over the years. We switched to them after issues with our previous company, and they’ve proven to be the best choice we could’ve made.
After a recent storm damaged our roof, they jumped into action with just one phone call—starting our claim, explaining the next steps, and helping us get the quote we needed.
They stayed in constant contact throughout the entire process, making sure the insurance company and our roofer were aligned and everything moved smoothly.” - JZJerry Z., Cicero, Indiana
- BBBill B., Carmel, Indiana
“Absolutely the best. The Penwell team knows what is needed and provides great follow up.”
- SSShanon S., Cicero, Indiana
“Christy at Cicero Penwell is always very easy and delightful to talk with even if it’s only for purchasing insurance. Lol! She makes it as painless as possible.”
- JMJoseph M., Cicero, Indiana







