Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- They have been good for us, 3 houses, 4 cars and a large solar field.
- 5 stars!
- She always puts customers first with superior customer service...
“Kris is a wonderful agent we’ve worked with. She has an extensive background in insurance, hence our trust in her to find us the appropriate home owners policy. She always puts customers first with superior customer service and listens to customer needs with an attentive ear and honest demeanor. We couldn’t imagine working with anyone else! Would highly recommend!
- I have been extremely pleased with Penwell Insurance.
“In preparing to relocate from another state to Indiana I contacted Penwell Insurance since I already used Erie Insurance. Heather was very helpful and thorough in analyzing my current coverage and getting prepared to transfer my coverage. She stayed on top of my home purchase, working with my realtor and the title company to have my homeowners policy in place before closing. Once I actually move I will finish transferring my other policies.
I have been extremely pleased with Penwell Insurance. They have been easy to work with and always pleasant and personable.”
- Great people to work with! Always on time with a good product.
- I highly recommend Penwell Insurance and its team members!
I highly recommend Penwell Insurance and its team members! Every time we need assistance, they respond promptly and professionally and they provide excellent service. I feel like they truly care about us instead of making us feel like just another number as many of the large insurance companies did in the past. They are also well versed in finding the best insurance rates available through many sources. Thank you, Craig and team!!”
“Just to let everyone know what great service we consistently receive from Penwell. Fairly recently we had a loose object strike us that took flight from a tractor-trailer we were passing on the Interstate. Very fortunately we were all just fine, but the level of damage to our vehicle was in excess of the vehicle’s value, so it was declared a total loss. At the outset, we advised Penwell of the incident, and Christy Spalding, Penwell’s Claims Manager held our hand thru the entire ordeal. She communicated with the insurer as needed, assisted us in achieving final claims resolution, and cheerfully advised us on and facilitated the steps needed to complete the claim. Thank you, Christy!”
“Penwell is the agent for the insurance companies that insure our houses, cars, boats, and wave runners. We recently had a home property claim. Penwell has a claims specialist, Christy, that coordinated the efforts between myself and the insurance company. Everything was handled very professionally and pleasantly. Christy did a great job of following up until the job was completely finished. The claim was handled to my satisfaction, both monetarily and service-wise.”
“Excellent customer service and communications. Very responsive to questions. Perhaps not the least expensive insurance but certainly the best coverage and service. Sometimes, one gets what one pays for. My last insurance company, a famous national name, denied coverage on 2/3 of the roof from hail damage and had remote options for minor fender bender repair forcing me to travel a good distance. Penwell and Erie did not do that. Highly recommend them and have them for our children and friends.”