Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- They have been good for us, 3 houses, 4 cars and a large solar field.
- 5 stars!
- She always puts customers first with superior customer service...
“Kris is a wonderful agent we’ve worked with. She has an extensive background in insurance, hence our trust in her to find us the appropriate home owners policy. She always puts customers first with superior customer service and listens to customer needs with an attentive ear and honest demeanor. We couldn’t imagine working with anyone else! Would highly recommend!
- I have been extremely pleased with Penwell Insurance.
“In preparing to relocate from another state to Indiana I contacted Penwell Insurance since I already used Erie Insurance. Heather was very helpful and thorough in analyzing my current coverage and getting prepared to transfer my coverage. She stayed on top of my home purchase, working with my realtor and the title company to have my homeowners policy in place before closing. Once I actually move I will finish transferring my other policies.
I have been extremely pleased with Penwell Insurance. They have been easy to work with and always pleasant and personable.”
- Great people to work with! Always on time with a good product.
- I highly recommend Penwell Insurance and its team members!
I highly recommend Penwell Insurance and its team members! Every time we need assistance, they respond promptly and professionally and they provide excellent service. I feel like they truly care about us instead of making us feel like just another number as many of the large insurance companies did in the past. They are also well versed in finding the best insurance rates available through many sources. Thank you, Craig and team!!”
“Excellent customer service and communications. Very responsive to questions. Perhaps not the least expensive insurance but certainly the best coverage and service. Sometimes, one gets what one pays for. My last insurance company, a famous national name, denied coverage on 2/3 of the roof from hail damage and had remote options for minor fender bender repair forcing me to travel a good distance. Penwell and Erie did not do that. Highly recommend them and have them for our children and friends.”
“This was truly a great experience. Heather answered all the questions we had and was very upfront about any concerns with shifting our coverage over. Her communication was top notch and the office staff was excellent as well. The rates were lower for better coverage on our home and auto insurance as well! I wish we would have moved sooner.”