Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CSCathy S., Carmel, IN
- JHJames H., Carmel, IN
“Penwell is the agent for the insurance companies that insure our houses, cars, boats, and wave runners. We recently had a home property claim. Penwell has a claims specialist, Christy, that coordinated the efforts between myself and the insurance company. Everything was handled very professionally and pleasantly. Christy did a great job of following up until the job was completely finished. The claim was handled to my satisfaction, both monetarily and service-wise.”
- BHBen H., Carmel, IN
“Excellent customer service and communications. Very responsive to questions. Perhaps not the least expensive insurance but certainly the best coverage and service. Sometimes, one gets what one pays for. My last insurance company, a famous national name, denied coverage on 2/3 of the roof from hail damage and had remote options for minor fender bender repair forcing me to travel a good distance. Penwell and Erie did not do that. Highly recommend them and have them for our children and friends.”
- MBMichael B., Carmel, IN
“This was truly a great experience. Heather answered all the questions we had and was very upfront about any concerns with shifting our coverage over. Her communication was top notch and the office staff was excellent as well. The rates were lower for better coverage on our home and auto insurance as well! I wish we would have moved sooner.”
- MHMickey H., Carmel, IN
- DMDeb M., Carmel, IN
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- RMRich M., Carmel, IN
- JMJ M., Carmel, IN
- LGLoretta G., Cicero, IN
- MDMatt D., Cicero, IN
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- DGDave G., Cicero, IN
“ “At my age, I’ve worked with a few insurance companies and agents, but never have I received the special attention that Craig Penwell and his team have provided. My wife and I are business owners and protection is key. We trust Penwell Insurance with everything from our personal, auto and home insurance needs as well as our businesses policies. Penwell Insurance’s focus and attention to detail to our specific needs is why we refer everyone we know, to them!” ~ Dave & Stephanie Galt ”
- MD