Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JCJennifer C., Carmel, Indiana
“We had a toilet failure in our house that caused damage to three floor and required a dry out and repairs. Penwell was amazing throughout the entire process. They helped guide us through our options, follwed up throughout the process on email and text, and provided much needed support through an unplanned mini renovation. I highly recommend them for your insurance needs.”
- JLJodi L., Carmel, Indiana
“A friend of mine recommended Penwell Insurance to be since I was in the market for a new company. I spoke with Penwell and received great friendly customer service and pricing.”
- SCSeth C., Carmel, Indiana
“This agency has been very helpful to me regarding guidance and also saving money. I’ve also always received very responsive communication when needed, which is important to me. Penwell provides excellence. I’ve been with a few other companies and brokers over the years and therefore can see the clear differences between bad, mediocre, and excellent.”
- ARAdler R., Carmel, Indiana
- CKCarla K., Carmel, Indiana
“Very friendly. They researched which company would benefit us the most for homeowners & vehicle insurance.
Will highly recommend them to family & friends. Kara was awesome to work with.” - DKDon K., Cicero, Indiana
“I’m a very new client of Penwell Insurance. So, far my experience has been outstanding. The staff generally has been very friendly and responsive to my requests and questions. Kara Weller deserves special recognition for her superb, professionalism and knowledge combined with an exceptional friendliness and generous willingness to help. I am very pleased with Penwell Insurance and its staff.”
- LMLiz M., Carmel, Indiana
“I had so many questions and asked Heather so many options. She explained everything to me and found me the best deal within the time frame I had. Let me add that I was a lot (at least I felt like) and she was about to go on vacation!! I wouldn’t be helping me a day before vacation haha
I would definitely recommend Penwell Insurance! They went above and beyond for me and took the time to give me the knowledge I needed for the best plan.”
- JDjerry d., Carmel, Indiana
“Heather answered all my questions, had quite a few,guided me where needed, found me the best coverage, made the change over to their agency easy.Glad to support a local small business .”
- Lee A., Cicero, Indiana
“Just switched home and auto to Penwell in Cicero. Worked with Kara and she made it very easy. Thank you for the great customer service.”
- DDDaryl D., Cicero, Indiana
“The staff (Christy, and others) have been so great to work with for all of our insurance needs. It stinks when you have a claim, but their staff has been there to walk us through the process from start to finish. Excellent communication, advice, and assistance!”
- Janice D., Carmel, Indiana
- john s., Carmel, Indiana
“Oue experience swithching all our Insurance policies from Allstae to Erie was GREAT; due to working with Kara Weller. She is wonderful to work with. Highly recommend Erie & Kara!”
- Eric H., Cicero, Indiana
“Needed to find auto and home insurance to replace, our current company. And the thought of shopping for it on our own, was frightening. So, after reading positive reviews online, about Penwell, I reached out. A very wise decision. Kara fixed us up with what we needed, for less. Highly recommend.”
- HBHolly B., Cicero, Indiana
“Christy was a HUGE help in getting our claim taken care quickly and efficiently. She answered our questions and walked us through the whole process. Our claim was completed much quicker than I expected.”
- JMJoseph M., Carmel, Indiana
“Penwell is so easy to work with!!! They have always taken time for me even if I have the easiest questions.”




