Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Sara C., Carmel, Indiana“I was in a car accident in July, and it was extremely stressful for me. The team at Penwell (Christy) were so extremely helpful and supportive trying to iron out all of the details of the accident and the claim process. It really just meant a lot to me that the team at Penwell were behind me in this process. Also, the team within Erie insurance were extremely professional as well. I would really recommend this insurance agency to anyone. Their rates are very fair and come with a lot of support behind them.”
- EKElizabeth K., Carmel, Indiana
“I enjoyed working with Kara and was so happy she was able to lower my rate from my previous carrier. She made the process simple and fast!! I will recommend her and Penwell Insurance going forward. Thanks for making the experience so painless and pleasant!”
- Joyce W., Carmel, Indiana
“Wonderful, knowledgeable,and great pricing”
- PParkitloud, Carmel, Indiana
“Fantastic customer service. I worked directly with Kara who answered all my questions and walked me through the process start to finish. It was a seamless process from first phone call to receiving insurance cards. I left previous insurance company after 40+ years and saved hundreds of dollars in the process.”
- JCJames C., Carmel, Indiana
“Kara Weller gave me superb service when we were shopping for home and auto insurance. She was responsive and thorough, and made sure I was able to find the coverage we needed, answering all my questions. Our insurance premiums with Erie were less than those of our previous provider, for the same coverage. I’m glad we made the change.”
- Chad B., Carmel, Indiana
“Absolutely Spectacular Business: Everyone there is a professional!
Fast, friendly and fantastic is how I would certainly describe Penwell. (NOBODY COVERS YOU BETTER)
Thanks Guys, You’re awesome!” - DKDave K., Cicero, Indiana
“I have been with Penwell insurance for over 5 years now. I have never had a provider that was so invested in my families best interest. They were able to save us almost $600 a year on our Home and Auto. Our representative Dustin Wilson was professional, knowledgeable, quick on responses, and made the whole process seamless. I highly recommend Penwell Insurance to anyone that is looking for a better provider for their insurance needs. They will treat you like family and make your needs a priority.”
- Dave G., Cicero, Indiana
““At my age, I’ve worked with a few insurance companies and agents, but never have I received the special attention that Craig Penwell and his team have provided. My wife and I are business owners and protection is key. We trust Penwell Insurance with everything from our personal, auto and home insurance needs as well as our businesses policies. Penwell Insurance’s focus and attention to detail to our specific needs is why we refer everyone we know, to them!” ~ Dave & Stephanie Galt”
- Kristina B., Cicero, Indiana
“Penwell Insurance really takes their “focused on you” motto to heart. It is clear that they really do their level best to look out for the best interest of the customer, all the while educating clients on the coverage options available to them. I highly recommend Penwell!”
- Paul M., Cicero, Indiana
“Penwell Insurance are great people to work with, always eager to answer any questions you might have. Very helpfull!”
- MGMike G., Cicero, Indiana
“Very friendly and courteous staff.Always quick to respond to our needs!!!👍”
- SKStephen K., Cicero, Indiana
“Excellent customer service. Friendly. Always follow up if any questions, concerns, or claim. Highly recommend.”
- SBSteve B., Cicero, Indiana
“Penwell is a great insurance company. They always treat you nicely. Always returns your calls I would recommend using them”
- MDMichael D., Cicero, Indiana
“Penwell INSURANCE has treated me like a valued customer. I have had one automobile claim and they went above and beyond to serve me. I would highly recommend this business!!”
- Matt D., Cicero, Indiana
